American Made




 

Policies

Returns/Exchanges

If you need to return an item, please call customer service to obtain approval. We'll require the following information to process your return:

  • Customer Name
  • Invoice or Work Order Number
  • Reason for Return

All returns, other than those due to a defect in material or workmanship, are subject to a 15% restocking fee. No credit will be issued for items that are not in New, Unused condition and in their original packaging.

It is the Customers Responsibility to:

  • Pay shipping on returned items for credit, unless the return is due to a defect in material or workmanship as determined by us.
  • Pay shipping both ways on exchanges, unless the return is due to a defect in material or workmanship as determined by us.

If you have any questions regarding our Return Policy, please contact a customer service representative toll free at 1-855-783-7653.

Privacy

Identifying Information.

In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we'll ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. We request identifying information when you: 

  • Place an order
  • Give feedback to an online survey
  • Participate in a rebate program, contest, or other promotions
  • Request a SPECIAL SERVICE such as quotes
  • Request information from technical support or customer service
In these instances, we will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

We will not sell, rent or share any personally identifiable information collected through our site to a third party. All collected information will be solely used by us for the purpose of supporting our customer relationship with you.

If you have any questions regarding our Privacy Policy, please contact a customer service representative toll free at 1-855-783-7653.